Frequently Asked Questions
Everything you need to know about our sustainable fragrances and beauty services.
Are Floral Street fragrances vegan and cruelty-free?
Yes, all of our scents are 100% vegan and PETA-certified cruelty-free. We never test on animals and ensure all ingredients are ethically sourced.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your floral favorites sooner.
Is your packaging sustainable?
Sustainability is at our core. Our perfume boxes are made from compostable wood pulp and are 100% recyclable and plastic-free.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Please note that for hygiene reasons, we cannot accept returns on fragrances that have been sprayed.
Can I get a sample before committing to a full-size bottle?
Absolutely! We recommend our Discovery Sets, which allow you to explore our entire collection at home before choosing your signature scent.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible interest-free installments.